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Terms Conditions That Actually Make Sense

These terms set out exactly what you agree to when you open and use a propcruncher account — covering eligibility, payments via PayPal, Venmo, and Play+, and how disputes are handled.

State-based eligibilityPayPal, Venmo & Play+ coveredAccount holder rightsDispute process outlinedMobile access included

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear — or if you believe your account has been acted on incorrectly — reach out directly. We handle terms-related questions through live chat, email, and our account help center. Players in Philadelphia have used all three channels to resolve eligibility and payment questions without waiting more than one business cycle.

Live Chat Start a live chat session from your account dashboard for real-time help with terms questions, account holds, or payment rule clarifications.

Email Support Send a detailed message to our support address for written confirmation on account decisions, eligibility disputes, or terms interpretation requests.

Account Help Center The help center inside your account lists common terms scenarios — payment limits, account suspension conditions, and how to request a formal review.

What These Terms Cover and Why They Apply

propcruncher Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By creating an account on propcruncher, you agree to these terms in full. They govern every interaction — from your first PayPal deposit to a Venmo withdrawal request, from how we handle account suspension to how we process a Play+ prepaid card transaction. Eligibility is restricted

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to individuals who meet the legal age requirement in their state and reside in a state where online gaming and sports wagering is permitted by local law. We do not extend access where state law prohibits it, and it's your responsibility to confirm your eligibility before
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funding your account. These terms may be updated periodically; we'll flag material changes through your registered email address and within your account dashboard. Continued use of the platform after any update takes effect counts as acceptance of the revised terms. If any specific provision conflicts with
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applicable state law, that provision is severed, and the rest of the agreement remains in force. For payment-specific conditions, the rules governing PayPal, Venmo, and Play+ transactions are detailed in the payment section of your account settings.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

POLICY STANDARDS

How propcruncher Handles Your Account and Data

These terms aren't just a legal formality — they define how your account data is stored, how long we retain transaction records, and what you can ask us to change. We apply SSL encryption across every session, whether you're logged in on a phone browser or switching from mobile to desktop mid-session. Your account credentials, payment history, and identity documents are held according to state data-retention requirements and are never shared beyond what verification and payment processing legally require.

Data Handling Your personal data — name, address, payment method — is stored in encrypted form and used only for account verification, payment processing, and fraud prevention.

Cookie Policy We use session and analytics cookies to keep your login active across devices and to track which account features you access most. You can manage cookie preferences in your browser settings.

Account Security Every login triggers an OTP check to your registered phone number. If you suspect unauthorized access, lock your account immediately from the security tab in settings.

Change Requests To update personal details or request removal of stored data where state law allows, submit a written request through the account help center or by emailing support directly.

Common Questions About Your Agreement With Us

These questions come up often when people read through the terms for the first time. If yours isn't here, live chat gets you a direct answer from the team.

These terms apply to anyone who creates or uses a propcruncher account in a state where access is permitted by local law. Eligibility is determined by your state of residence and legal age requirement.

We notify you by email at your registered address and post an in-account alert. Continuing to use your account after the effective date means you accept the revised terms.

Yes. All payment rails — including PayPal, Venmo, and Play+ prepaid — are governed by these terms alongside the payment conditions shown in your account wallet settings.

You can submit a formal dispute through live chat or by emailing support. We review account-level decisions — including holds or closures — and provide a written response within the timeframe stated in the terms.

Transaction and identity records are retained for the period required under applicable state law. You can request a summary of stored data by contacting support through the account help center.

Any provision that conflicts with applicable state law is severed from the agreement. The remaining terms stay in force and your rights under state law are not affected by that severance.

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