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How propcruncher Handles Your Personal Information

This privacy policy tells you exactly what data we collect when you open an account, fund it through PayPal, Venmo, or Play+, and place wagers — and how we protect every bit of it.

Account data protectionPayPal, Venmo, Play+ transaction privacyYour right to access or delete dataCookie and tracking controlsUS-based data handling practices
propcruncher How propcruncher Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask us to delete certain records, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered email address so we can locate your account without delay. We aim to acknowledge every privacy-related request within two business days.

Live Chat Start a live chat session from your account dashboard. For privacy requests, state your registered email and the specific data you want to access, correct, or remove.
Email Support Send a written privacy request to our support email. Include your account ID and a brief description of the data concern so we can route it to the right team quickly.
Account Settings Some data preferences — including marketing email opt-outs and cookie settings — can be updated directly inside your account settings without contacting support at all.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data security at propcruncher runs on a few concrete practices: encrypted data transit, limited internal access, and defined retention windows. We do not keep your information longer than operational or legal requirements demand. Below are the four areas that matter most to your account.

Cookie Controls

We use session cookies to keep your mobile login active and analytics cookies to improve page performance. You can adjust cookie preferences in your browser settings or through our on-site cookie banner at any time.

Account Security

Login sessions are protected by token-based authentication. If we detect a new device — say, switching from your phone in Philadelphia to a desktop — we may prompt a quick verification step before the session continues.

Data Retention

Transaction logs tied to PayPal, Venmo, and Play+ are retained for the period required by applicable state and federal financial recordkeeping rules, then deleted or anonymized on schedule.

Your Right to Request Changes

You can ask us to correct inaccurate account data, export a copy of the data we hold, or request deletion of non-essential records. Requests are handled by our support team and subject to verification of your identity.

Common Privacy Questions from Our Account Holders

These are the privacy questions we hear most often. If your question isn't covered here, live chat or email support can pull up your account record and walk through the specifics with you.

We collect your name, email address, date of birth, and state of residence at signup. Additional identity data may be requested during the withdrawal verification step, handled through an encrypted upload.

We do not sell your personal information. We share data only with payment processors like PayPal, Venmo, and Play+ as needed to complete transactions, and with identity-verification services when required.

Contact our support team via live chat or email with your registered email address and a data-export request. We'll verify your identity first, then send a summary of the records we hold.

Yes. Submit a deletion request through live chat or email. We'll remove non-essential records promptly. Some transaction data must be retained for legally required periods before it can be deleted.

Session cookies keep your login active across devices. Analytics cookies help us improve load times. You can manage both through your browser settings or our cookie banner — no account login required to adjust those.

Access to propcruncher depends on state law and eligible states. Where applicable state law grants rights to know, delete, or opt out of certain data uses, we honor those rights for accounts in those states.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.